FAQ
HOW MUCH LIGHT DO THE WINDOW SHADES LET IN?
THE SHADES ARE SEMI-TRANSPARENT AND LIGHT DOES ILLUMINATE THE SHADE. HOWEVER, THE SHADE MATERIAL IS THICK ENOUGH TO ESTABLISH PRIVACY AND DOES NOT ALLOW FOLKS TO SEE INTO YOUR WINDOWS.
CAN BOTH SIDES OF THE SHADES BE PRINTED ON?
NO, NOT AT THE MOMENT. CURRENTLY WE ARE ONLY PRINTING ON ONE SIDE OF THE WINDOW SHADE.
HOW LONG WILL IT TAKE TO RECEIVE MY WINDOW SHADE?
WE SHOULD HAVE YOUR ORDER READY TO SHIP WITHIN 7 DAYS OF THE ORDER DATE. SHIPPING LEAD TIMES VARY FROM 2-5 BUSINESS DAYS.
HOW DO I DETERMINE MY ORDERING DIMENSIONS?
PLEASE VISIT THIS PAGE FOR HELP IN DETERMINING THE CORRECT DIMENSIONS FOR YOUR SHADE.
HOW DO I INSTALL MY WINDOW SHADE?
PLEASE VISIT THIS PAGE FOR HELP INSTALLING YOUR SHADE.
WHAT IS YOUR RETURN POLICY?
SINCE OUR SHADES ARE CUSTOM MADE TO YOUR SPECIFICATIONS, WE CANNOT ACCEPT RETURNS OF PRODUCT. IF YOU HAVE CONCERNS ABOUT YOUR SHADE PLEASE EMAIL CUSTOMERSERVICE@APARTMENT-B.COM, AND WE WILL ATTEMPT TO RESOLVE.
DOES APARTMENT B SHIP INTERNATIONALLY?
WE DON’T CURRENTLY OFFER INTERNATIONAL SHIPPING HOWEVER WE HOPE TO IN THE NEAR FUTURE. PLEASE EMAIL FOR FURTHER UPDATES, CUSTOMERSERVICE@APARTMENT-B.COM
DO I NEED TO ATTACH THE TENSION DEVICE?
APARTMENT B STRONGLY ADVISES THE USE OF THE PROVIDED TENSION DEVICE TO AVOID ANY POTENTIAL RISKS INVOLVED IN USING OUR PRODUCT.